Your Board of Directors are pleased to present the 17th Annual Report on the business performance and operations of DreamfolksServices Limited (“Company”) along with the Audited Financial Statements (consolidated as well as standalone) for the financialyear ended March 31, 2025.
FINANCIAL PERFORMANCE
The Audited Financial Statements of your Company as on March 31, 2025, are prepared in accordance with the relevant/applicableIndian Accounting Standards (“Ind AS”) and the provisions of the Companies Act, 2013 (“Act”).
The consolidated financial statements have been prepared on the basis of Audited Financial Statements of the Company and itssubsidiaries, as approved by their respective Board of Directors.
The Financial highlights are summarized below:
(in INR Million)
Consolidated
Standalone
Particulars
Year ended
March 31, 2025
March 31, 2024
Revenue from Operations
12,918.82
11,350.12
11,349.46
Other Income
85.60
33.26
89.55
33.17
Total Income
13,004.42
11,383.38
13,008.37
11,382.63
Cost of services
11,417.80
9,981.71
11,415.82
9,975.46
Employee benefits expenses
425.72
284.85
397.06
282.09
Finance costs
35.86
10.18
10.12
Depreciation and amortization
38.34
37.02
38.29
37.00
expenses
Other expenses
187.85
145.09
179.04
140.61
Total Expenses
12,105.57
10,458.85
12,066.07
10,445.28
Profit/ (Loss) before Tax (PBT)
898.85
924.53
942.30
937.35
Profit/ (Loss) after Tax (PAT)
650.50
686.37
696.83
Attributable to
- Owners
654.29
690.04
- Non-controlling interest
(3.79)
(3.67)
Total Comprehensive Income
650.24
684.62
695.91
695.17
Attributable to:
654.03
688.29
PERFORMANCE HIGHLIGHTS
A Consolidated income, comprising Revenue from Operations and other income, for FY 2024-25 was INR 13,004.42 Million asagainst INR 11,383.38 Million in FY 2023-24;
A Consolidated Profit before Tax for the FY 2024-25 was INR 898.85 Million vis-a-vis INR 924.53 Million in FY 2023-24; andA Consolidated Profit after Tax for the FY 2024-25 was INR 650.50 Million compared to INR 686.37 Million in FY 2023-24.
We are India's leading travel and lifestyle services aggregator,offering a broad suite of solutions through our proprietarytechnology platform. Our agile tech capabilities allows us tobuild scalable, customised offerings for our clients, card issuers,card networks and enterprises. We proudly manage loungeand travel benefit programs for some of the most prominentbanks and card networks in India, offering seamless access topremium experiences across 3,000 global touchpoints.
DreamFolks offers a comprehensive range of servicesdesigned to enhance and personalise every aspect of the traveland lifestyle experience. We have consistently expanded ourportfolio to include a diverse set of value-added services. Overthe years, we have moved far beyond lounges to become a trueenabler of premium travel and lifestyle experiences.
A detailed analysis and insight into the financial performanceand operations of your Company for the year under review andfuture outlook, is appearing under the Management Discussionand Analysis section, which forms part of this Annual Report.
In terms of Regulation 43A of the SEBI (ListingObligations and Disclosure Requirements) Regulations,2015 (“SEBI LODR Regulations”) the Board ofDirectors of the Company (the 'Board') formulatedand adopted the Dividend Distribution Policy (the'Policy'). The Policy that balances the dual objectives ofrewarding shareholders through dividends, whilst alsoensuring availability of sufficient funds for growth of theCompany. The Policy is available on the following weblinkhttps://www.dreamfolks.com/files/policy/Dividend-Distribution-policy.pd .
The Board has not recommended any Dividend for thefinancial year ended March 31, 2025.
The closing balance of the retained earnings of theCompany for FY 2024-25, after all appropriations andadjustments was INR 2715.47 Million. Further, duringthe year under review, no amount has been transferredto the Reserve of the Company.
The Company's liquidity position, on a standalone basis, isINR 1,465.66 Million as on March 31, 2025, comprisingINR 303.33 Million in cash and cash equivalents,
INR 897.70 Million invested in debt mutual funds andINR 264.63 in Other Bank balance.
During the year under review, there has been no changein the Authorised share capital of the Company. Further,the issued, subscribed and paid-up equity share capitalof the Company as at March 31, 2025 stood at INR10,65,39,724/- consisting of 5,32,69,862 equity sharesof INR 2/- each fully paid up whereas the paid-up equityshare capital of the Company as at March 31, 2024 stoodat INR 10,60,51,824/- consisting of 5,30,25,912 equityshares of INR 2/- each fully paid up. The increase in thepaid up share capital has been on account of issue ofequity shares arising out of Employees' Stock Optionsallotment.
On March 31, 2025, the Company has two (2) subsidiaries.There are no associates or joint venture companies withinthe meaning of Section 2(6) of the the Act.
The Company holds 60% equity shares in Golfklik PrivateLimited, formerly known as Vidsur Golf Private Limited.
The Company had incorporated a wholly ownedsubsidiary, Dreamfolks Services Pte. Ltd. (mDSPD) onApril 27, 2023 as a Private Limited Company by sharesunder the laws of Singapore.
During the period under review, there was no changein the nature of business of subsidiary companies. TheMinutes of the Board Meetings along with the report onsignificant transactions of the subsidiaries are periodicallyplaced before the Board of Directors of the Company.The Audit Committee of the Company also reviews theFinancials of the subsidiary companies.
The Company at its Board meeting dated December 13,2023 inter-alia, considered and approved the proposal forvoluntary striking off of Dreamfolks Hospitality PrivateLimited, a subsidiary of the Company. Subsequently,Dreamfolks Hospitality Private Limited had filed anapplication on March 12, 2024, with the concernedRegistrar of Company (ROC) regarding the strike-off of itsname from the records of the ROC. The same was approvedby the concerned ROC vide its Order dated April 3, 2024,consequently, Dreamfolks Hospitality Private Limitedceased to be subsidiary of the Company. DreamfolksHospitality Private Limited was not a material subsidiaryof the Company and therefore, it did not have a materialimpact on the consolidated financials of the Company.
Corporate identity number (CIN) or foreign companyregistration number (FCRN) or Limited Liability Partnershipnumber (LLPIN) or Foreign Limited Liability Partnershipnumber (FLLPIN) or Permanent Account Number (PAN)/Passport for individuals or registration number
202316256N
Name of the Party
DREAMFOLKS SERVICES PTE. LTD.
Type of person (Individual / Entity)
Entity
Nature of transaction
Loan
In case of loan, rate of interest would be enquired
One year Government security plus fifty (50) basis points
Brief on the transaction
Inter Corporate loan agreement for working capital and otherbusiness purposes
Amount (in INR)
INR 4,78,52,244
Date of passing Board resolution
May 29, 2024
Whether the threshold of 60% of paid-up share capital, freereserves and securities premium account or 100% of its freereserves and securities premium account breached?
No
Whether the transaction falls under the purview of proviso toSection 186(3) and Company is not required to pass SR.
Yes
SRN of MGT-14
AA8421920
A report on the performance and financial position ofeach of the subsidiaries for the financial year endedMarch 31, 2025 in prescribed Form AOC -1 as per theAct is set out in Annexure- 1.
The Annual Financial Statements of the subsidiaries areavailable under investors section on the website of theCompany at https://www.dreamfolks.com/results-and-reports.html#tab-7.
The Company has formulated a Policy for determiningmaterial subsidiaries. The said Policy is also available onthe website of the Company at https://s3.ap-south-1.amazonaws.com/df.imagesv1/website-content/Policy-for-determining-material-subsidiaries.pdf.
No subsidiary, associate or joint venture has beenacquired or ceased/ sold/ liquidated during the financialyear ended March 31, 2025 except for voluntarystriking-off of Dreamfolks Hospitality Private Limited asmentioned above.
While no material changes/commitments have occurredafter the end of financial year 2024-25 and till the dateof this report, which affects the financial position of yourCompany, kindly note that some of the program run by theCompany for Axis Bank and ICICI Bank have been closedw.e.f. July 01, 2025. The activation of new programs/deactivation of existing programs is part of our regularbusiness operations but considering that they are largeclients, impact of the aforesaid is likely to be material innature. The Company is currently evaluating the exactpotential impact and is also taking requisite actions formitigating the above.
The Company remains committed to adhering tothe highest standards of corporate governance andwill continue to inform the stakeholders through theplatforms of Stock Exchanges of any material events in atimely manner as required under applicable laws.
During the year under review, your Company has notaccepted any Deposit under Chapter V of the Act readtogether with the Companies (Acceptance of Deposits)Rules, 2014. There are no unclaimed or unpaid deposits
remaining with the Company at the end of the FinancialYear 2024-25.
In compliance with the requirements of the Act and theSEBI LODR Regulations, your Company has formulateda Policy on Related Party Transactions which is alsoavailable on Company's website at https://s3.ap-south-1.amazonaws.com/df.imagesv1/website-content/Policy-on-Related-Party-Transactions Dreamfolks-Services-Limited.pdf.
The Policy intends to ensure that proper reporting,approval and disclosure processes are in place for alltransactions between the Company and its RelatedParties. All Related Party Transactions are placedbefore the Audit Committee for review and approval.Prior omnibus approval is obtained for Related PartyTransactions which are of repetitive nature and / orentered in the ordinary course of business and are atarm's length.
All related party transactions entered during the yearwere in ordinary course of the business and on arm'slength basis. No Material Related Party Transaction wasentered during the Financial Year by your Company.
Accordingly, the disclosure of Related Party Transactionsas required under Section 134(3) (h) of the CompaniesAct, 2013 in Form AOC-2 is not applicable. Referenceof the Members is invited to the note no. 43 of theStandalone Financial Statements, which sets out therelated party disclosures as per the IND-AS 24.
The Company has extended loans during Financial Year2024-25 within the meaning of Section 186 of the Actread with the Companies (Meetings of Board and itsPowers) Rules, 2014 and SEBI LODR Regulations. Thedetails of such loans along with the purpose for whichsuch loans are proposed to be utilized by the recipientof the loan are set out in Note No. 13 to the StandaloneFinancial Statements of the Company.
The Company does not fall in the category providedunder Section 186(11) of the Act.
Brief details of such transactions are given hereunder:Number of transactions: Loan advanced in three Tranches
No application has been made under the Insolvency andBankruptcy Code; hence the requirement to disclose thedetails of application made or any proceeding pendingunder the Insolvency and Bankruptcy Code, 2016 duringthe year along with their status as at the end of thefinancial year is not applicable.
The requirement to disclose the details of differencebetween amount of the valuation done at the time ofonetime settlement and the valuation done while takingloan from the Banks or Financial Institutions along withthe reasons thereof, is not applicable.
The composition of the Board represents anoptimal mix of professionalism, knowledge andexperience and enables the Board to discharge its
responsibilities and provide effective leadership tothe business. The Board of your Company compriseshighly experienced persons of repute, eminence andhas a good and diverse mix of Executive and Non¬Executive Directors. The Board composition is inconformity with the applicable provisions of the Actand SEBI LODR Regulations, as amended from timeto time. As on March 31, 2025, the Board comprisedof eight (8) Directors out of which four (4) areIndependent Directors [including two (2) WomanDirector (Independent)], two (2) are Non-ExecutiveDirectors and the rest of the two (2) are ExecutiveDirectors. The Chairperson of the Board is WomanDirector (Managing Director).
The Nomination and Remuneration Committee('NRC') engages with the Board to evaluate theappropriate characteristics, skills and experiencefor the Board as a whole as well as for its individualMembers with the objective of having a Board withdiverse backgrounds and experience in business,
finance, governance, etc. The NRC, basis suchevaluation, determines the role and capabilitiesrequired for appointment of Directors. Endeavouris made to have individuals on the Board, with adiverse set of personalities, demographics, ideallyrepresenting a wide cross-section of industries,professions, backgrounds, occupations andfunctions, and possessing a blend of skills, domainand functional knowledge, experiences, educationalqualifications. Thereafter, the NRC recommends tothe Board the selection of new Directors.
The appointment on the Board are being madeon merit considering the skills, experience, andcompetencies required for effective functioningand independence of the Board, and also personalqualities of integrity and ethical conduct, team¬playing capabilities and other positive attributes ofthe Director.
Ms. Monica Widhani (DIN: 07674403), wasappointed as Additional Director (Independent)by the Board of Directors w.e.f. September 06,2024. The Members of the Company accordedtheir approval for the appointment of Ms. MonicaWidhani as Independent Director of the Company,through postal ballot vide special resolution onNovember 27, 2024.
Mr. Sunil Kulkarni (DIN: 02714177), was appointedas Additional Director (Independent) by the Board ofDirectors w.e.f. November 21, 2024. The Membersof the Company accorded their approval for theappointment of Mr. Sunil Kulkarni as IndependentDirector of the Company, through postal ballot videspecial resolution on February 13, 2025.
In the opinion of the Board, the IndependentDirectors of the Company appointed during thefinancial year are the person of integrity and possessrequisite expertise, skills and experience (includingthe proficiency) required for their role as well asfulfils the conditions specified in the Act read withthe Schedules and Rules issued thereunder as wellas the SEBI LODR Regulations and are independentfrom Management. The Independent Directorsbring with them the core competencies, attributesand skills which will be of immense benefit to theCompany.
In accordance with the provisions of the Section 152of the Act read with the Companies (Appointmentand Qualification of Directors) Rules, 2014,Mr. Dinesh Nagpal (DIN: 01105914) retires byrotation at the ensuing Annual General Meeting(“AGM”) and being eligible, offers himself forre-appointment. The Board recommends re¬appointment of Mr. Dinesh Nagpal, for approval ofthe Members at the ensuing AGM. The enablingresolution for the re-appointment of Mr. DineshNagpal forms part of the Notice convening theensuing AGM.
Further, a brief profile of Mr. Dinesh Nagpal anddisclosures required pursuant to Regulation36 of the SEBI LODR Regulations read withthe Secretarial Standards on General Meeting('SS-2') with respect to proposed re-appointmentare given in the Notice convening the 17th AGM ofyour Company.
Proposed Re-appointment:
In terms of the provisions of Sections 196, 203 andother applicable provisions, if any, read with ScheduleV of the Act and the Companies (Appointment andRemuneration of Managerial Personnel) Rules,2014, and other applicable Regulations, if any, ofthe SEBI LODR Regulations (including any statutorymodifications and re-enactment thereof, for thetime being in force), it is proposed to re-appointMs. Liberatha Peter Kallat (DIN: 06849062) asChairperson & Managing Director (CMD) of theCompany for a further period of five years, on expiryof her present term of office i.e. with effect fromFebruary 19, 2026 through February 18, 2031and not liable to retire by rotation. The Board basisrecommendations of the NRC and her performanceevaluation, recommends the re-appointment ofMs. Liberatha Peter Kallat, for approval of theMembers at the ensuing AGM. The enablingresolution for the re-appointment of Ms. LiberathaPeter Kallat forms part of the Notice convening theensuing AGM.
Further, a brief profile of Ms. Liberatha Peter Kallat
and disclosures required pursuant to Regulation36 of the SEBI LODR Regulations, schedule V of ofthe Act and the SS-2 with respect to proposed re¬appointment are given in the Notice of conveningthe 17th AGM of your Company.
Cessation:
Mr. Sudhir Jain (DIN: 00010445) andMr. Sharadchandra Damodar Abhyankar (DIN:00108866), had completed the second termof their office as Independent Directors ofthe Company on November 29, 2024 (close ofbusiness hours) and consequently, ceased to be theIndependent Directors of the Company & Membersof the respective Board Committees with effectfrom November 29, 2024. The Board placed onrecord their sincere appreciation for the stellarcontributions made by them as Members of theBoard.
For further details in this connection, please refer tothe Corporate Governance Report.
None of the Directors of the Company aredisqualified as per the provisions of Section 164 ofthe Act. The Directors of the Company have madenecessary disclosures under Section 184 and otherrelevant provisions of the Act and the SEBI LODRRegulations.
The Independent Directors of the Company haveconfirmed the following:
a. they meet the criteria of independence asprescribed under the provisions of the Act,read with the applicable Schedule and Rulesmade thereunder and SEBI LODR Regulations,
b. they have registered themselves on the databank of Independent Directors maintained byIndian Institute of Corporate Affairs, and
c. they have complied with the Code forIndependent Directors prescribed underSchedule IV to the Act.
In the opinion of the Board, there has been nochange in the circumstances which may affecttheir status as Independent Directors of theCompany. Further, the Board is of the opinion that
the Independent Directors of the Company holdhighest standards of integrity and possess requisiteexpertise and experience required to fulfil theirduties as Independent Directors.
The Company is guided by the Code of Conductin taking decisions, conducting business with afirm commitment towards values, while meetingstakeholders' expectations. This is aimed atenhancing the organization's brand and reputation.It is imperative that the affairs of the Company aremanaged in a fair and transparent manner. Further,all the Directors have confirmed adherence to theCompany's 'Code of Conduct'.
Your Company recognizes that Board diversityis a pre-requisite to meet the challenges ofglobalization, ever evolving technology andbalanced care of all stakeholders and therefore,has appointed Directors from diverse backgroundsincluding Women Director. The Board of yourCompany comprises highly experienced persons ofrepute, eminence and has a good and diverse mix ofExecutive and Non-Executive Directors.
The Company has Policy on Board Diversity in place,which is available on the website of the Company athttps://www.dreamfolks.com/files/policy/Policy-on-Board-Diversity.pdf.
Your Company conducts induction andfamiliarization programme for the Directors. TheCompany, through such programme, familiarizesthe Directors with the background of the Company,nature of the industry in which it operates, businessmodel, business operations, etc. The programmealso includes interactive sessions with leadershipteam for better understanding of business strategy,operational performance, product offerings,marketing initiatives etc. This enables the Directorsto get a deep understanding of the Company, itspeople, values and culture and facilitates their activeparticipation in overseeing the performance of theManagement.
In accordance with the provisions of Sections 2(51),203 of the Act read with Companies (Appointmentand Remuneration of Managerial Personnel) Rules,2014, the following were the Key ManagerialPersonnel of the Company as on March 31, 2025:
1. Ms. Liberatha Peter Kallat - Chairperson &Managing Director;
2. Mr. Balaji Srinivasan - Executive Director &Chief Technology Officer; and
3. Mr. Harshit Gupta - Company Secretary andCompliance Officer.
Following were the notable changes in the keymanagerial personnel of your Company:
On the recommendation of NRC, the Board ofDirectors appointed Mr. Harshit Gupta as CompanySecretary and Compliance Officer of the Companyw.e.f. September 06, 2024, at its meeting held onSeptember 05, 2024.
Further, the Board of Directors appointedMr. Shekhar Sood as Chief Financial Officer of theCompany w.e.f. April 30, 2025 at its meeting held onApril 30, 2025, basis recommendations of the NRC.
Ms. Rangoli Aggarwal had resigned from theposition of Company Secretary & ComplianceOffice (KMP), w.e.f. August 30, 2024, which wasduly accepted by the Board at its meeting heldon August 08, 2024. The Board placed on recordtheir appreciation for the contributions made byMs. Rangoli Aggarwal during her tenure as CompanySecretary & Compliance Officer of the Company.
Ms. Giya Diwaan had resigned from the positionof Chief Financial Officer (KMP), w.e.f. February14, 2025, which was duly accepted by the Boardat its meeting held on February 14, 2025. TheBoard placed on record their appreciation for thecontributions made by Ms. Giya Diwaan during hertenure as Chief Financial Officer of the Company.
As on the date of this report, following Board Committeesare in place, which were delegated requisite powers todischarge their functions:
a. Audit Committee
b. Nomination & Remuneration Committee
c. Risk Management Committee
d. Stakeholders' Relationship Committee
e. Corporate Social Responsibility Committee
The composition and other related information ofthe above Committees are stated in the CorporateGovernance Report, which forms an integral part of thisAnnual Report.
Further, during the year under review all therecommendations made by the aforesaid Committeeswere duly accepted by the Board.
In line with the requirements under the Act and the SEBILODR Regulations, the Board of Directors have carriedout an annual evaluation of its own performance, BoardCommittees, and Individual Directors.
A structured questionnaire was prepared after takinginto consideration the inputs received from NRC andGuidance notes issued by the Securities and ExchangeBoard of India, in this regard, covering various aspectsof the Board's functioning such as adequacy of thecomposition of the Board and its Committees, Boardculture, execution and performance of specific duties,obligations and governance. A separate exercise wascarried out to evaluate the performance of individualDirectors, who were evaluated on parameters such aslevel of engagement and contribution, independence ofjudgment, safeguarding the interest of the Company andits minority shareholders etc.
The feedback and results of the questionnaire werecollated and consolidated report was shared with theNRC & Board for improvements and its effectiveness attheir respective meetings. The Directors expressed theirsatisfaction with the evaluation process.
Further, the evaluation process confirms that the Boardand its Committees continue to operate effectively,and the performance of the Directors including theChairperson is satisfactory. The Board would endeavor touse the outcome of the evaluation process constructively,to improve its own effectiveness and deliver superiorperformance.
Separate meeting of Independent Directors was held onMarch 27, 2025 to:
O Review the performance of the Non - IndependentDirectors and the Board as a whole,
O Review the performance of the Chairperson ofthe Company considering the views of the otherDirectors of the Company, and
O Assess the quality, quantity and timeliness of flowof information between the Company managementand the Board that is necessary for the Board toeffectively and reasonably perform their duties.
The Board met 8 (Eight) times during the Financial Year2024-25. The details of the meetings of the Board aswell as Committees thereof and Directors attending thesame are given in the Corporate Governance Report,which forms an integral part of the Annual Report.
Pursuant to Section 134(3)(c) of the Act, the Board ofDirectors to the best of their knowledge and ability,confirm that:
I. in the preparation of the annual accounts for theFinancial Year ended March 31, 2025, the applicableaccounting standards have been followed and thereare no material departures from the same;
II. such accounting policies have been selected andapplied consistently and judgments and estimateshave been made that are reasonable and prudent soas to give a true and fair view of the state of affairsof your Company as at March 31, 2025 and of theprofit of the Company for the Financial Year endedMarch 31, 2025;
III. proper and sufficient care has been taken for themaintenance of adequate accounting recordsin accordance with the provisions of the Act forsafeguarding the assets of the Company andfor preventing and detecting fraud and otherirregularities;
IV. the annual accounts have been prepared on a goingconcern' basis;
V. proper internal financial controls laid down by theDirectors were followed by the Company and thatsuch internal financial controls are adequate andoperate effectively; and
VI. proper systems have been devised to ensurecompliance with the provisions of all applicable lawsand that such systems were adequate and operatingeffectively.
Based on the framework of internal financial controls andcompliance systems established and maintained by theCompany, work performed by the internal, statutory andsecretarial auditors, external consultants and the reviewsperformed by management and the relevant BoardCommittees, including the Audit Committee, the Boardis of the opinion that the Company's internal financialcontrols were adequate and effective during the financialyear 2024-25.
Employees' Stock Options represent a reward systembased on the overall performance of the individualemployee and the Company.
In order to reward and retain the key employees and tocreate a sense of ownership and participation amongstthem, the Members of the Company at their meeting heldon September 29, 2021 had approved the DreamfolksEmployees Stock Option Plan 2021 (“ESOP 2021 / Plan”)which was ratified by Members post Listing throughPostal Ballot Resolution dated November 20, 2022.
Further, during the period under review, the Company'sNRC pursuant to ESOP 2021, approved the allotmentof 48,650 (Forty Eight Thousand Six Hundred andFifty) shares at its meeting held on August 08, 2024and 1,95,300 (One Lakh Ninety-Five Thousand ThreeHundred) shares by means of resolution passed by wayof Circulation dated December 06, 2024, aggregatingto a total of 2,43,950 Shares (Two Lakhs Forty ThreeThousand Nine Hundred and Fifty) to the Employees ofthe Company.
The Company has received a Compliance certificatefrom M/s. DMK Associates, Secretarial Auditor of theCompany as required under Regulation 13 of SEBI(Share Based Employee Benefits and Sweat Equity)Regulations, 2021 (“SEBI SBEB & SE Regulations”)confirming that the ESOP 2021 has been implementedin accordance with the said Regulations and resolutionpassed by Shareholders of Company.
Applicable disclosure as stipulated under the SEBISBEB & SE Regulations with regard to the ESOP 2021is available on the Company's website at https://www.dreamfolks.com/company-announcements.html#tab-3.
Disclosures pertaining to remuneration and otherdetails as required under Section 197(12) of the Actread with Rule 5(1) of the Companies (Appointment andRemuneration of Managerial Personnel) Rules, 2014 areprovided in the prescribed format and annexed herewithas Annexure- 2 to this Report.
The statement containing particulars of employees asrequired under Section 197(12) of the Act read withRule 5(2) and 5(3) of the Companies (Appointment andRemuneration of Managerial Personnel) Rules, 2014,forms part of this Annual Report. Further, the Reportis being sent to the Members excluding the aforesaidannexure. In terms of Section 136 of the Act, any Memberinterested in obtaining a copy thereof may write tothe Company Secretary and Compliance Officer of theCompany at compliance@dreamfolks.in.
In compliance with the provisions of Section 177 of theAct and Regulation 22 of the SEBI LODR Regulations,the Company has in place the Vigil Mechanism / WhistleBlower Policy for Directors, employees and otherstakeholders which provides a platform to them for raisingtheir voice about any breach of code of conduct, financialirregularities, illegal or unethical practices, unethicalbehaviour, actual or suspected fraud, any incident of leak orsuspected leak of Unpublished Price Sensitive Information.Adequate safeguards are provided against victimization tothose who use such mechanism and direct access to theChairperson of the Audit Committee in appropriate casesis provided. The Policy ensures that strict confidentiality ismaintained whilst dealing with concerns and also that nodiscrimination is made against any person. The Policy maybe accessed on the Company's website at https://www.dreamfolks.com/files/policv/Policv-on-Vigil-MechanismDreamfolks-Services-Limited v1.10.pdf.
20. DISCLOSURE UNDER THE SEXUAL HARASSMENTOF WOMEN AT WORKPLACE (PREVENTION,PROHIBITION AND REDRESSAL) ACT, 2013
The Company has zero tolerance towards sexualharassment at the workplace. The Company has adopteda Policy on prevention, prohibition and redressal of sexualharassment at workplace in line with the provisions of theSexual Harassment of Women at Workplace (Prevention,Prohibition and Redressal) Act, 2013 ("POSH Act”) andthe Rules made thereunder.
In light with the provisions the POSH Act, the Companyhas duly constituted Internal Complaints Committee("IC“). IC is in place for all works and offices of theCompany to redress complaints received regardingsexual harassment. The Company's Policy in this regard,is available on the employee's intranet. The Companyconducts regular training sessions for employees andMembers of IC and has also rolled-out an online modulefor employees to increase awareness. No instance orcomplaint was reported to IC during the year underreview. Further, the details w.r.t. complaint under thePOSH Act are given below:
a) number of complaints of sexual harassment receivedin the year: Nil
b) number of complaints disposed off during theyear: Nil
c) number of cases pending for more than ninetydays: Nil
21. STATEMENT W.R.T. COMPLIANCE WITH THEPROVISION RELATING TO MATERNITY BENEFITACT, 1961
The Company is committed to ensuring a safe, supportive,and inclusive workplace for all women employees. Alleligible women employees have been extended thebenefits under the said Act, including maternity leave,nursing breaks, and other statutory entitlements asprescribed. The Company has duly complied withthe provisions of the Maternity Benefit Act, 1961, asamended from time to time.
The Company continuously strives to maintain a workenvironment that upholds the rights and well-being of itswomen workforce in accordance with applicable laws.
O Female: 18o Male: 92O Transgender: 0CORPORATE GOVERNANCE
The Company is committed to deal with all stakeholderswith full transparency and fairness, ensuring adherence toall laws and regulations and achieving highest standardsof corporate governance. The Company considers itshuman resources and talent as critically valuable assets.
In compliance with the provisions of Section 178 of the Actread with the SEBI LODR Regulations, the Board had onthe recommendation of the NRC of the Company, framedNomination and Remuneration Policy ('NR Policy') forselection and appointment of Directors, Key ManagerialPersonnel, Senior Management and their remuneration.
O the level and composition of remuneration isreasonable and sufficient to attract, retain andmotivate Directors of the quality required to run theCompany successfully;
O relationship between remuneration andperformance is clear and meets appropriateperformance benchmarks; and
O remuneration to Directors, KMPs and SeniorManagement involves a balance between fixed andincentive pay, reflecting short, medium and long¬term performance objectives appropriate to theworking of the Company and its goals.
The NR Policy lays down the criteria for determining thequalifications, positive attributes and independence forDirectors and to provide guidelines for the appointmentand remuneration of Directors, Key Managerial Personnel(KMPs) and Senior Management of the Company.
The salient features of the NR Policy are that it lays downthe parameters:
O Based on which payment of remuneration (includingsitting fees) shall be made to Independent Directors('IDs') and Non-Executive Directors ('NEDs').
O Based on which remuneration (including fixed salary,benefits and perquisites, bonus/performance linkedincentive/ commission, retirement benefits) shall begiven to Executive Directors, KMPs and SMPs
The NR Policy of the Company is available on thewebsite of the Company and can be accessed at https://www.dreamfolks.com/files/policy/nomination andremuneration policy.pdf.
During the year under review, there has been no changeto the Policy.
As required under Section 92(3) of the Act read with theCompanies (Management and Administration) Rules,2014 and Section 134(3)(a) of the Act, the Annual Returnof the Company is available on the Company's website athttps://s3.ap-south-1.amazonaws.com/df.imagesv1/website-content/Annual-Return-FY-2024-2025.pdf.
Through Corporate Social Responsibility (“CSR” ) there is aformation of a dynamic relationship between a Company onone hand & the society and environment on the other. CSRis traditionally driven by a moral obligation which resonateswith the Policy of the Company. The Board of Directorsof your Company has formulated and adopted a Policy onCorporate Social Responsibility which can be accessedat https://www.dreamfolks.com/files/policy/Policy-on-Corporate-Social-Responsibility Dreamfolks-Services-Limited v1.pdf. The Company aims to develop the requiredcapability and self-reliance of beneficiaries at the grass roots,especially of children and women, in the belief that these arepre-requisites for social and economic development.
The annual report on CSR activities containing salientfeatures of the Policy and changes therein, if any,composition of CSR committee and disclosure as perRule 8 of the Companies (Corporate Social ResponsibilityPolicy) Rules, 2014 (“CSR Rules”) is annexed herewith asAnnexure-4 and forms part of this report.
Other relevant Details:
1. Details on Policy development and implementation by Company on CSR initiatives taken during year. During the FY2024-25, the provisions of CSR were applicable to the Company basis the following:
a) Turnover (in INR actuals) for FY 2023-24: 11,34,94,61,265
b) Net worth (in INR actuals) for FY 2023-24: 2,37,08,20,200
c) Net profits for last three financial years:
Financial year ended
FY 2023-24
FY 2022-23
FY 2021-22
Profit before tax (In INR)
93,73,49,525
97,46,01,253
20,47,10,000
Net Profit computed u/s 198 adjusted as per Rule 2(1)(f) ofthe Companies (CSR Policy) Rules, 2014 (in INR)
95,23,71,154
97,16,37,307
2. Amount spent in local area (in INR ): 1,00,00,010
3. Manner in which the amount spent during thefinancial year is detailed below in the table:
a. Number of CSR activities: Two CSR activitieswere undertaken for Eradication of hunger,poverty, and malnutrition, Promotion ofhealthcare, Support for children's education
Projects or
programs-
Amount
S.
No.
CSR
project oractivityidentified
Sector inwhich theProject isCovered
Specify theState/UnionTerritorywhere theProject/
Specifythe districtwhereprojects orprograms
outlay(budget)project orprogramswise (in
Amountspent onthe projectsor programs(in INR)
Expenditure onAdministrativeoverheads(in INR)
Mode ofAmountspent
Program was
was
INR)
Undertaken
undertaken
1
Project
Saksham
Education
Haryana
Gurugram
1.41,91,457
1,00,00,010
Nil
Implementation
agency
Note: Total Amount transferred to Unspent CSR Account as per section 135(6) as on 28-03-2025 was INR 41,91,457.
Global Social Welfare OrganisationAddress: Shop No 227, Plot 26, 2nd Floor, VikasRoyal, Arcade, Road No 44, Community Center,Rani Bagh, Pitam Pura, Delhi-110034
E-mail: - globalsocialwelfa re11@gmail.com
The implementation and monitoring of CSRactivities is in compliance with CSR objectives andPolicy of the Company read with Section 135 of theAct and the CSR Rules.
The Management Discussion and Analysis Report on thefinancial performance and results of operations of theCompany, as required under Regulation 34 (2) (e) of theSEBI LODR Regulations, is provided in a separate sectionand forms an integral part of this report. It inter-aliagives details of the overall industry structure, economicdevelopments, performance and state of affairs of yourCompany's business, risks and concerns, and materialdevelopments during the financial year under review.
under project "Saksham" in the followingSchools:
1. Govt. Model Sanskriti Primary School,Village Tigra, Gurugram
2. Sanshil Foundation - Charity forEducation, Skill Development Centre,Bagiya, Sector-50, Gurugram
3. Govt. Girls Senior Secondary School,Village Badshahpur
The Business Responsibility and Sustainability Report,as stipulated under Regulation 34 (2) (f) of the SEBILODR Regulations, describing the initiatives taken bythe Company from Environment, Social and Governanceperspective is provided in a separate section and forms anintegral part of the Annual Report.
Your Company is committed to maintain the higheststandards of Corporate Governance and adhere tothe Corporate Governance requirements set out bySecurities and Exchange Board of India. Separate reporton Corporate Governance in terms of SEBI LODRRegulations, forms an integral part of this Annual Report.Certificate from M/s. DMK Associates, CompanySecretaries confirming compliance with the conditions ofcorporate governance in terms of SEBI LODR Regulationsis also attached to the Corporate Governance Report.
29. CONSERVATION OF ENERGY, TECHNOLOGYABSORPTION AND THE FOREIGN EXCHANGEEARNINGS AND OUTGO
The initiatives on energy conservation, assimilation oftechnology and the dynamics of foreign exchange inflowsand outflows as mandated under Section 134 of the Act,
in conjunction with the Companies (Accounts) Rules of
2014, the Company's efforts are outlined below:
(A) Energy Conservation Efforts:
(i) Strategies and Impacts on Energy ConservationThe Company is dedicated to continuallyexploring and adopting advanced technologiesand methodologies to enhance energyefficiency across its infrastructure.
(ii) Leveraging Alternative Energy SourcesConsidering the Company's non¬manufacturing operations, specific detailsrelated to alternate energy utilization aredeemed to be inapplicable.
(iii) Capital Investments towards Energy ConservationEquipment
During the fiscal year ending on March 31,2025, the Company did not allocate capitalinvestments towards energy conservationequipment.
(B) Technology Absorption:
(i) Efforts to Assimilate Technology
As a leading player in the payment aggregatorsector, the Company employs state-of-the-arttechnological solutions to drive its operations.
(ii) Realized Benefits from TechnologicalIncorporation
Given the non-manufacturing scope,details regarding benefits such as productenhancement, cost efficiency, productdevelopment, or import substitution should bemore relevant.
The expenditure incurred on Research and
Development: Not Applicable.
(C) Foreign exchange earnings and outgo:
FY 2024-25
Amount (In INR Million)
1 Foreign Exchange
887.03
343.07
Earnings
2 Foreign Exchange
477.98
327.25
Outgo
There are no significant/ material Orders passed by theRegulators or Courts or Tribunals impacting the goingconcern status of your Company and its operations infuture.
During the year under review, applicable provisionsof Secretarial Standards i.e., SS-1 and SS-2, relatingto 'Meetings of the Board of Directors' and 'GeneralMeetings', respectively have been followed by theCompany.
Pursuant to the provisions of Section 139 of theAct and the Rules framed thereunder, S. S. KothariMehta & Co. LLP, Chartered Accountants (FRN000756N /N500441), were appointed as StatutoryAuditors of the Company from the conclusion of13th AGM of the Company which was held onNovember 20, 2021 till the conclusion of 18th AGM.
The Audit Report on the Standalone FinancialStatements of the Company for the periodunder review does not contain any qualification,reservation, adverse remark or disclaimer.
The Auditors of the Company have not reportedany fraud as specified under the second proviso ofSection 143(12) of the Act (including any statutorymodification(s) or re-enactment(s) for the timebeing in force).
Pursuant to the provisions of Section 204 of theAct read with the Companies (Appointment andRemuneration of Managerial Personnel) Rules,2014, your Company had appointed M/s. DMKAssociates, Company Secretaries ("SecretarialAuditors") to conduct the Secretarial Audit of yourCompany for the Financial Year 2024-25.
The Secretarial Audit Report for the FinancialYear ended March 31, 2025 is annexed herewithas Annexure-3 and forms an integral part of thisAnnual Report. The Secretarial Audit Report doesnot contain any qualifications, reservations, adverseremarks or disclaimer.
During the FY 2024-25 the BSE Limited ("BSE") andNational Stock Exchange of India Limited ("NSE")had imposed fine on the Company w.r.t. allegedviolations of the Regulation 18(1), Regulation 19,Regulation 20 and Regulation 21(2) of SEBI LODRRegulations. The Company vide its applicationdated March 28, 2025 had applied for waiver offines to BSE and NSE in relation to fines levied bythem on the grounds that the timeline for filing upthe vacancy in any Committee was notified by SEBIthrough an amendment in SEBI LODR Regulationson December 12, 2024. Therefore, during theperiod of the vacancy i.e. from November 30, 2024to December 02, 2024, there was no effectiveprovision in SEBI LODR Regulations, whichspecified the time period for filling up of vacancyin the Committees, nor specified that in case ofexpiry of term of Director, the resultant vacancyarising in Committees shall be filled not later thanthe date it is created. Further, Regulation 17(1E)of the SEBI LODR Regulations, prior to the saidamendment, only specified for the timeline for fillingin the vacancy in the office of a Director. It did notspecify the timeline for filing up the vacancy in anyCommittee(s).
Thereafter, the matter was placed before theRelevant Authority of the NSE and the requestfor waiver of fines was considered favorably. Thecorresponding communication of the BSE is stillawaited.
The Secretarial Auditor of the Company has notreported any fraud as specified under the secondproviso of Section 143(12) of the Act.
Further, the Board of Directors of the Companyat their Meeting held on May 23, 2025, (based onthe recommendations of the Audit Committee),approved the appointment of DMK Associates,Company Secretaries, a Peer Reviewed Firm, having
Firm Registration No. P2006DE003100 as theSecretarial Auditors of the Company for a term offive (5) consecutive financial years commencingfrom FY 2025-26 to 2029-2030, subject to theapproval of the shareholders of the Company at theensuing AGM.
In terms of Section 148 of the Act read withCompanies (Cost Records and Audit) Rules, 2014,the Company is not required to maintain costaccounting records and get them audited.
Your Company has a Risk Management Committeewhich monitors and reviews the risk management plan/ process of your Company. The Company has adequaterisk management procedures in place. The major risksare assessed through a systematic procedure of riskidentification and classification. Risks are prioritisedaccording to significance and likelihood.
The Risk Management Committee is responsible foroverseeing the risk management processes with respectto all probable risks that the organization could facesuch as strategic, financial, liquidity, security includingcyber security, regulatory, legal, reputational and otherrisks. The Committee ensures that there is a sound RiskManagement Policy to address such risks. There are noelements of risk which, in the opinion of the Board maythreaten the existence of the Company and the Policycontains requisite details for identification of such kind ofrisk, if any. A detailed statement indicating developmentand implementation of a Risk Management Policy of theCompany, including identification of various elements ofrisk, is appearing under the Management Discussion andAnalysis Report.
The details of the Risk Management Committee are givenin the Corporate Governance Report which forms anintegral part of this Annual Report.
Risk Management Policy of the Company is available onthe website of the Company and can be accessed athttps://www.dreamfolks.com/files/policv/Policv-on-Risk-Management Dreamfolks-Services-Limited v1.10.pdf.
Your Company has in place an adequate internalfinancial control framework with reference to financialand operating controls thereby ensuring orderly andefficient conduct of its business, including adherenceto the Company's policies, safeguarding of its assets,prevention and detection of frauds and errors, accuracyand completeness of accounting records, and timelypreparation of reliable financial information.
The Company has also in place Internal control systemwhich is supplemented by an extensive program ofinternal audits and their review by the management.The internal audit function is carried out by professionalexternal audit firm, who conduct comprehensive riskfocused audits and evaluates the effectiveness of theinternal control structure across locations and functionson a regular basis.
During the Financial Year 2024-25, such controls weretested and no reportable material weakness in the designor operation was observed.
The Board of Directors have in the DirectorsResponsibility Statement confirmed the same to thiseffect.
Your Company further confirms that:
1. The Company had not issued shares withDifferential rights as to Voting, sweat equity shares,nor purchased nor had given loan to purchase itsown securities;
2. There is no change in nature of business during theyear;
3. The Company has shifted its Registered Office w.e.f.February 07, 2024 from the erstwhile 22, DDAFlats Panchsheel Park, Shivalik Road, New Delhi,Delhi, India, 110017 to the present RegisteredOffice being situated at 26, DDA Flats PanchsheelPark, Shivalik Road, New Delhi, 110017; and
4. The Company has shifted its Corporate Office from501, Tower-2, Fifth Floor, Worldmark, Sector-65,Gurugram-122018, Haryana, to at 301-307, 3rdFloor, Tower B, Good Earth Trade Tower, MaidawasRoad, Sector 62, Gurugram -122001, Haryana.
DreamFolks and its leadership has been consistentlyrecognized for excellence across technology, leadership,innovation, customer experience, and travel experiences.These accolades reflect the Company's relentlessfocus on delivering premium experiences and drivinginnovation across the industry.
a. Dreamfolks Services Limited was named Best UserExperience Solution Provider at the 8th AnnualIndia Banking Summit & Awards 2024
b. The Company won Best Banking Card ServiceProvider of the Year at the 11th edition of ThePayments Reloaded Awards 2024
c. Received the Business Innovation Award at the
14th edition of Entrepreneur Awards 2024
d. Ms. Liberatha Kallat, Chairperson & MD,DreamFolks, was conferred the BusinessLeadership Award at the Indian Achievers' Awards
2024
e. DreamFolks was recognised as the Iconic Brands ofIndia 2024 by ET Now
f. Ms. Liberatha Kallat, Chairperson & MD, wasfelicitated as India's Impactful CEOs 2024 by
Times Now
g. DreamFolks was recognized with the Deloitte IndiaTechnology Fast 50 Awards 2024 in the category -Travel & Hospitality Tech at the 19th edition of theDeloitte Technology Fast 50 India programme
h. The Company received the Excellence in PremiumTravel & Lifestyle Solutions award at the TAFI(Travel Agents Federation of India) Convention
2025 in Vietnam
i. Ms. Liberatha Kallat was honoured as CEO ofthe Year at the Indian Achievers' Awards 2025,organized by the Indian Achievers' Forum
j. DreamFolks won the award for Most InnovativeEmerging Technology Implementation at the
9th Annual India Banking Summit & Awards 2025,organized by Synnex Group
k. The Company bagged the Customer ExperienceSolution of the Year (Gold category) at the 5th
edition of the BW BusinessWorld Fintech Awards2025
Your Directors express their sincere appreciation forthe assistance and co-operation received from theGovernment authorities, financial institutions, banks,customers, vendors and Members during the year underreview. This has enabled your Company to providehigher levels of consumer delight through continuousimprovement in existing products, and introduction ofnew products.
Your Directors also wish to place on record their deepsense of appreciation for the committed services by theemployees. Our resilience to meet challenges was madepossible by their hard work, solidarity, co-operation andsupport.
Date: August 07, 2025 Chairperson & Managing Director
Place: Gurugram DIN: 06849062